Talk to our team at Spiny Rush Casino

Before you write

Questions about your account, a payment or a game go to one team. We answer every message, in the order it arrives.

Account and verification

Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.

Help us help you faster

Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.

Taking a break

Support can apply limits, time-outs and self-exclusion on request. SpinyRush is strictly for players aged 18+.

Where to write

Write to [email protected] from the address linked to your account. Logged-in players can also open the live chat at any time.

Hours and response times

The team works 24/7, weekends included. Expect a first answer within a few minutes on live chat.

Complaints

If an answer does not solve the problem, reply and ask for a complaint to be opened. A senior agent reviews it and answers in writing.

We read everything

Thanks for playing with SpinyRush. If we got something wrong, tell us.